To ensure that this Hotel has publicness (is accepted by public) and provides a safe and comfortable stay to guests, the following rules need to be followed: Not abiding by these rules may lead to cancellation of stay and/or refusal to use the hotel facilities.
Further, if you happen to damage any equipment or fixtures inside the hotel premises, the Hotel reserves a right to charge you the full cost of the same.
Rules
- Do not use the guest rooms for purposes other than intended without authorization.
- Do not light fire in the passage or guest rooms for heating or cooking.
- To prevent fire, refrain from smoking on bed, in non-smoking rooms, and in any other places prone to catch fire.
- The equipment and articles in guest rooms are strictly meant for the guests staying in the Hotel. Hence, inside the guest rooms, use of such equipment and articles by outsiders is prohibited.
- Be careful not to move the articles in the Hotel or guest rooms from their fixed places without permission.
- Do not change the position of the gadgets and fixtures in the Hotel or guest rooms without permission.
- Do not bring the following inside the hotel premises:
- Animals, birds, etc.
- Things giving off foul smell
- Articles exceeding the normal amount that can be carried into a hotel
- Guns, swords, etc.
- Explosives, or articles containing volatile oils that may ignite or catch fire
- Any other articles that may pose a threat to the safety of other guests staying in the Hotel
- Do not scream, sing loudly, or create loud noises by any other actions inside the Hotel or guest rooms, as it may disturb or annoy other guests staying in the Hotel.
- Refrain from engaging into gambling or acts that violate public order and morals inside the Hotel or guest rooms.
- Do not distribute advertisement goods or sell articles to the other guests or collect donation or signatures from them inside the Hotel premises, without proper permission.
- Note that we may refuse stay to patients suffering from an illness that may cause discomfort of any kind to the other guests inside the Hotel.
- Do not leave your personal belongings in the passages or the lobby.
- Any acts of photography that may bother the other guests in the Hotel are strictly prohibited inside the Hotel or guest rooms.
PRIVACY POLICY
- Hotel respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
- Hotel assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
- Hotel assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.
- Hotel reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
- In the course of its business Hotel may hold online contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.
- If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact hotel at reservations@utkarshhotel.com
- While Hotel assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
- Cookies:- To personalize your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. “Cookies” enhance website performance in important ways like personalizing your experience, or making your visit more convenient. Your privacy and security are not compromised when you accept a “cookie” from our website. Hotel does not use “cookies” to collect personal information. “Cookies” cannot read data from your computer’s hard disk or read cookie files from other websites.
- Hotel reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.
- By accessing or using this website, you acquiesce to the privacy policy and agree to be bound by the terms and conditions of the website use.
- In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Hotel will assume that you have no objections to the terms of this privacy policy.
Cancellation / Refund Policy
- Free cancellation / amendment up to 24 hours prior to scheduled arrival date
- 100% retention for cancellation / amendment within 24 hrs of the arrival date
- No Show will be 100% chargeable
